Diploma of Hospitality Management

Course Overview

Course Overview

SIT50422 Diploma Of Hospitality Management

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with specialised managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for acquiring targeted skills in accommodation services, cookery, food and beverage and gaming.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Course Entry Requirements

There is no pre-requisites or specific entry requirement for this qualification. This course is available to all international students and Britts College Pty Ltd requires that students are able to provide evidence that they:

  • Have demonstrated an IELTS level at score of least 6.0 or equivalent (test results must be no more than 2 years old) or demonstration of successful completion of at least General English at Upper Intermediate or English for Academic Purposes Upper Intermediate level.
  • Have a suitable level of language, literacy and numeracy to complete course requirements with or without additional support that Britts College Pty Ltd is able to provide.
  • Have successfully completed Australian year 12 or equivalent
  • Are at least at age of 18 on the date of course commencement.

Additional Entry Requirements:

  • Student must have access to working PC or laptop with a configuration suitable to meet study requirements. Please seek your trainer/assessor assistance in this regard.
  • A basic level of comfort with digital tools and the internet is required for accessing educational content and completing coursework.
  • It is essential for students to partake in the scheduled theoretical classes to enrich their knowledge base as per the curriculum's design. For practical learning, students have the privilege of utilizing Britts College Pty Ltd’s state-of-the-art kitchen facilities, unless alternative arrangements are communicated. Students will receive timely notifications about their practical sessions, ensuring students can fully utilize campus resources and complete their assessments in line with Standard 1.8 of SRTO 2015.

Orientation:

Starting your educational journey on the right foot is key. Orientation will be conducted on the campus to welcome new students into our vibrant community. Prior to your start date, the Admissions department will reach out with an email and phone call to provide you with all the necessary details and instructions to navigate the beginning of your academic adventure. For any inquiries or clarifications, reach out to us at +61 481323385 or [email protected]. Our student administration is always on hand to offer additional support whenever required.

Classes

Classes are scheduled to be held in a designated classroom, ensuring face-to-face interaction, and will take place on the campus grounds to facilitate a direct and engaging learning experience.

Assessment

Assessment will be conducted on college premises under the expert guidance of our assessors and trainers. The college will provide all required materials for these assessments, which are an essential requirement for students to advance in their educational programs.

Support

All staff at Britts College Pty Ltd will continue to work and will continue to provide the students with the support any individual may need. The student will be remained connected with each trainer/assessor through regular class participation to assist them continuing their studies. Britts College Pty Ltd will also provide online academic and language support and student support staff are always here to help.

Work Placement:

All staff at Britts College Pty Ltd will continue to work and will continue to provide the students with the support any individual may need. The student will be remained connected with each trainer/assessor through regular class participation to assist them continuing their studies. Britts College Pty Ltd will also provide online academic and language support and student support staff are always here to help.

To satisfy the qualification requirements, for the unit SITHCCC043 Work effectively as a cook, students must complete a minimum of 60 complete service periods (shifts) of 4 hours each or 30 complete service periods (shifts) of 8 hours each in a hospitality workplace undertaking work tasks relevant to the unit content. The duration of the service periods depends on the negotiations with the host employer and student’s preference of the service period duration would be taken into consideration prior to the arrangement of the work placement. Total minimum hours of work placement are 240 hours. The work placement will be unpaid and the daily working hours (service periods) may be negotiated. All students are required to maintain a logbook to record their worked hours.

Britts College Pty Ltd. will aim to arrange/secure work placements for each student. Students will access a hospitality workplace with a commercial kitchen that serves customers to address the requirements of this unit. Workplaces may include restaurants, cafeterias, cafes, residential caterers, in flight and other transport caterers, and event and function caterers. Students undertake duties as per work placement organisation and training package requirements under the supervision of a workplace supervisor.

Student who are already working in the commercial kitchen are encouraged to use their existing workplace to complete these service periods providing it meets the requirement’s necessary to conduct the assessments. Students who are not already working may nominate a workplace. Students will commence work placements and complete the required shifts only upon successful completion of kitchen-based units which are delivered and assessed in classroom and Kitchen facility. Students may be required to undertake additional load to complete their service periods. Britts College Pty Ltd. will provide students with Work placement roles and responsibilities prior to the commencement of their work placement so they are aware of the expected roles and responsibilities during work placement.

It must be hereby noted that student would be required to undertake work placements at multiple workplaces to incorporate all aspects of organising, preparing and cooking a variety of food items across different service periods and menu types using a range of cooking methods and team coordination skills. The service periods must be evenly distributed to cover breakfast, lunch, dinner, supper, events and special functions.

Course Pathways

Once students have successfully completed SIT50422 Diploma of Hospitality Management, they can apply for jobs within the marketing industry which can include chefs at restaurants, hotels, clubs, pubs, cafés, and/or coffee shops.

  • SIT60322 Advanced Diploma of Hospitality Management
  • SIT60222 Advanced Diploma of Event Management
  • or any other Diploma or Advanced Diploma level qualification within the SIT Tourism, Travel and Hospitality Training Package or any other accredited course at Advanced Diploma level.

Course Structure

A total of 28 Units (11 Core and 17 electives) must be completed and deemed competent to achieve the qualification SIT50422 Diploma of Hospitality Management. Participants who achieve competency in any unit/s will receive a Statement of Attainment (provided USI is verified) for that unit/s without completing all 28 units in the qualification. Students completing all the required units of competency will attain full qualification.

Code Title Core/Elective
SITXCCS015Enhance customer service experiencesCore
SITXCCS016Develop and manage quality customer service practicesCore
SITXCOM010Manage conflictCore
SITXFIN009Manage finances within a budgetCore
SITXFIN010Prepare and monitor budgetsCore
SITXGLC002Identify and manage legal risks and comply with lawCore
SITXHRM008Roster staffCore
SITXHRM009Lead and manage peopleCore
SITXMGT004Monitor work operationsCore
SITXMGT005Establish and conduct business relationshipsCore
SITXWHS007Implement and monitor work health and safety practicesCore
SITXFSA005Use hygienic practices for food safetyElective
SITXFSA006Participate in safe food handling practicesElective
SITHCCC023*Use food preparation equipmentElective
SITHCCC025*Prepare and present sandwichesElective
SITHCCC027*Prepare dishes using basic methods of cookeryElective
SITHCCC028*Prepare appetisers and saladsElective
SITHCCC029*Prepare stocks, sauces and soupsElective
SITHCCC030*Prepare vegetable, fruit, eggs and farinaceous dishesElective
SITHCCC031*Prepare vegetarian and vegan dishesElective
SITHCCC035*Prepare poultry dishesElective
SITHCCC036*Prepare meat dishesElective
SITHCCC037*Prepare seafood dishesElective
SITHCCC038*Produce and serve food for buffetsElective
SITHCCC040*Prepare and serve cheeseElective
SITHCCC041*Produce cakes, pastries and breadsElective
SITHCCC042*Prepare food to meet special dietary requirementsElective
SITHCCC043*Work effectively as a cookElective

Note: Course structure, units and content are subject to change during the delivery period due to a change in legislative requirements or due to Britts College course review process.

More Information

This course involves a number of learning and assessment methods. Typically, the learning methods may include presentations and discussions, demonstrations, individual and group activities, skills practice, role plays, case studies, simulated scenarios, and research activities.

Assessment methods generally include practical observation of tasks, written or oral questioning, case studies, role plays, reports, research projects, presentations, etc.

You may be eligible for Credit Transfer if you are able to demonstrate that you have achieved competency in the same or equivalent unit/s in a Nationally Recognised Training from any Registered Training Organisation.

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